Planning, Protection and Optimization ITIL V3 Intermediate Capability Handbook (English Version)
Produktbeschreibung
Author:itSMF UKPublisher:TSO (The Stationery Office)
This guide provides a quick reference to the processes covered by the ITIL V3 PPO syllabus. It is designed as a study aid for students taking the ITIL Capability qualification for PPO, and as a handy portable reference source for practitioners who work with these processes.
ISBN: 9780113312726
Key features:
Authored and quality assured by itSMF UK
A quick-reference guide and a practical resource
Part of a four-book series covering the Intermediate Capability syllabus
